Cancellation Insurance
LVL Camping partners with Campez Couvert insurance. To subscribe and view the conditions, please visit the cancellation insurance page on our website.
While we do our best to fulfill your request, the management cannot guarantee a specific pitch or rental number—only the service is contractual.
Arrival/departure days and minimum stay duration vary depending on the season.
In July and August, the minimum stay is 7 nights. However, LVL reserves the right to refuse a reservation depending on availability. Arrival/departure days in July and August are Saturday and/or Sunday.
– Camping: Check-in from 3 PM, check-out before 12 PM
– Rentals: Check-in from 4 PM, check-out before 10 AM
Accommodation or pitches cannot be made available outside of these times.
Late departures will be subject to an additional day’s charge.
LVL Camping declines all liability in case of theft, fire, weather damage, insect bites, or incidents related to campers’ civil liability.
Anyone not respecting the rules may be expelled from the site and/or association without compensation (e.g. noise disturbances, inappropriate behavior).
Security Deposit – Inspection – Inventory
For chalet or mobile home stays, 2 deposits are required:
– A security deposit of €300 (check or card pre-authorization).
An inventory will be provided upon arrival, and any discrepancy must be reported immediately at reception.
The property is inspected by our team before check-in and after check-out. Any issue must be reported upon arrival; otherwise, no claims will be accepted later.
Accommodation must be cleaned by the guest, with dishes washed and trash bins emptied (trash containers are at the campsite entrance).
Deposits will be returned in the days following departure, after inspection.
– If the cleaning package is not purchased: a cleaning deposit of €70 (2-bedroom unit) or €90 (3-bedroom unit) is required.
If the rental is not returned clean, LVL reserves the right to retain the deposits.
– Fridge rental during camping stay: €120 deposit
In case of dispute, the above amounts may be withheld by LVL pending resolution of the invoice covering the damages.
In the event of a dispute, jurisdiction lies with the courts of Narbonne.
Consumer Dispute Mediation
In accordance with the Consumer Code regarding "the mediation process for consumer disputes", clients are entitled to free use of the mediation service offered by LVL Camping.
The appointed mediator is AME Conso.
You can contact them by email via www.mediationconso-ame.com/demande-de-mediation-ame
By post: AME Conso, 11 Place Dauphine, 75001 Paris
By phone: 09.53.01.02.69
Online Reservation
According to article L221-28 of the Consumer Code, the right of withdrawal does not apply to accommodation service contracts (excluding long-term residential rentals).
Data Protection (French "Informatique et Libertés")
The information you provide will not be shared with third parties.
In accordance with the law of January 6, 1978, you have the right to access, correct, and object to the data concerning you.
Any request must be made in writing to our headquarters (contact details below).
Legal Notice Regarding LVL
– Company name: ASSOCIATION
– Legal representative: ASSOCIATION LOISIRS VACANCES LANGUEDOC represented by Christine Peyre
– Share capital: €3,000,000
– Legal form: Association under the French law of 1901
– Address: Camping LVL Les Ayguades, Avenue de la Jonque, 11430 Gruissan
– Contact: Phone: +33 (0)4 68 49 81 59 | Email: infos@campinglvl.com
– RCS registration: Not applicable
– APE code: 5530Z
– EU VAT number: FR49775589088